Frequently Asked Questions

Hunter Women’s Centre is a non-profit community organisation dedicated to supporting the health and well-being of women in the Hunter region. We provide a range of services including counselling, health education, support groups, and advocacy.

The Centre provides a range of services, including:

• Counselling: Client-centred, strengths-based, and trauma-informed support for women.
• Groups and Workshops: Therapeutic and support groups, as well as workshops focused on various aspects of women’s health and well-being.
• Information and Referral: Assistance in accessing other services and resources.
• Community Education: Programs aimed at raising awareness and educating the community on issues affecting women.
• Advocacy and Outreach: Support in navigating systems and accessing services.
• Free Legal Advice: Access to legal information and advice.
• Free Financial Advice: Access to financial advisor
• Complimentary Health Therapies: Various health and wellness services.

These services are designed to improve the health and well-being of women in the Hunter region, particularly those who are marginalised or disadvantaged.

Our services are available to all women aged 13 and over in the Hunter region. Some programs may have specific eligibility criteria, which will be outlined in the service description.

The Centre prioritises services for women who are:

• Marginalised or experiencing disadvantage.
• Having difficulty accessing services elsewhere.

This includes women who have experienced domestic, family, or sexual violence, as well as those dealing with emotional issues such as anxiety, depression, trauma, grief & loss or relationship challenges.

No referral is required for our services. You can contact us directly to make an appointment or enquire about our programs.

Yes. All services provided are strictly confidential. Your privacy is respected and protected in accordance with legal and ethical guidelines.

Our services are free or low-cost, thanks to Hunter New England Health funding. Fees, if any, will be discussed with you beforehand and no one is turned away due to financial hardship.

We offer individual counselling for a range of issues including domestic and family violence, mental health, grief and loss, relationships, trauma, and self-esteem. Counselling is provided by qualified professionals in a safe, supportive environment.

Yes. We provide specialised support, including counselling, safety planning, referrals to legal and housing services, and emotional support. All services are provided with sensitivity and confidentiality.

We offer a variety of group programs, including support groups, educational workshops, self-care and wellness programs. Current programs can be found on our website or by contacting us directly.

You can call us, send an email, or visit our website to request an appointment. Our friendly staff will help you find the right service and schedule a suitable time.

Hunter Women’s Centre is located 60 Industrial Drive Mayfield. We are easily accessible by public transport and have parking available on-site or nearby.

Yes, we can arrange for interpreters where needed. Please let us know your language needs when making an appointment.

You can support us by volunteering, donating, attending events, or spreading the word about our services. Please visit our website or contact us to learn more about getting involved.

The Centre is open during the following hours:

• Monday to Thursday: 9:00 AM – 5:00 PM
• Friday: 9:00 AM – 3:30 PM

These hours are subject to change, so it’s advisable to contact the Centre directly for the most current information.

You can reach the Centre via:

• Phone: (02) 4968 2511
• Email: admin@hwc.org.au
• Website: hwc.org.au

For more detailed information or specific inquiries, it’s best to contact the Centre directly using the above contact details.